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Stations spar over ratings procedures
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KEGL-FM leaves former host Russ Martin on roster
By AL
BRUMLEY / The Dallas Morning News
08/15/2000
Russ Martin began his new job as morning
man at KYNG-FM (105.3) on April 3,
four days after the start of Arbitron's spring ratings period. But for
nearly four months after that, anyone who might have written his name in
an
Arbitron diary would have registered in the ratings of both KYNG and Mr.
Martin's former station, "The Eagle" KEGL-FM (97.1).
In late July, KYNG program director Bob McNeill discovered that KEGL had
not
removed Mr. Martin's name from its station information profile, an
Arbitron
tool stations use to ensure they get credit for all their listeners.
KEGL
has since taken Mr. Martin off its profile.
KEGL officials said Monday that it was simply an oversight and that it
made
no difference in the outcome of the ratings. Arbitron confirmed that the
incorrect listing affected only two diaries, totaling 31 quarter hours.
"If
the point is being made that somehow that led to them getting less
credit
than they should, that's a stretch," said KEGL general manager Tom
Schurr.
"If it didn't make any difference in the ratings, what ... did he
care?"
"Why do I care?" Mr. McNeill responded. "Because it could
hurt me. This
time, it was 31 quarter hours, but if I don't watch what they're doing,
next
time it might be 1,000."
Stations submit the profiles, also known as SIPs, to Arbitron in case a
diary keeper doesn't enter the station's call letters or frequency. The
profiles include names of disc jockeys, show names, contests - anything
officials can think of that a listener might enter other than the
station
name.
Thom Mocarsky, vice president of communications for Arbitron, said that
if a
diary entry turns up in two SIPs, the stations split the ratings.
Arbitron recently began listing the SIPs on its Web site, which is where
Mr.
McNeill said he discovered the error. He said he believes that if
Arbitron
had not put the data on the Web, the errors might have gone undetected
much
longer.
Records show that KEGL made some changes to its spring SIP. When asked
why
Mr. Martin's name wasn't removed then, Mr. Schurr said, "I guess I
would
answer that question by saying it doesn't matter."
Mr. Martin's move to KYNG has been contentious from the start. KEGL
claimed
intellectual property rights to many of the show's bits, and Mr. Martin
has
claimed on the air that KEGL still owes him two weeks' pay.
When asked about the SIP listing, Mr. Martin said, "They haven't
acted
professionally since I told them I was leaving, so why would they start
now?"
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